Kroc Center Policies
Kids Watch Policies
The Kroc Center provides a safe environment for your child while you participate in any activity in the facility. In order to keep our guests safe, we ask that you follow these rules when utilizing Kids Watch.
- Kroc Center employees will supervise the children in the Play Care center. If no children are present, the center may close up to 30 minutes early. Rates and hours are subject to change. It is our expectation and desire to facilitate a safe and enjoyable experience for parents and children, and thus we require:
- Prior to first use, the Kids Watch Center Emergency Contact Card must be completed and signed.
- All space is on a first come, first serve basis (based on child-to-staff ratio availability).
- Parent or guardian must stay on-site after dropping off children.
- Children must stay in the Kids Watch Room until released to the parent/guardian.
- If your child is not adjusting to the Play Care and is crying to the point of being hysterical for 15 minutes after you leave, we will call you by cell phone or over the intercom to pick up your child. Please listen for your name or phone.
- With parent/guardian written approval, staff is able to change diapers following The Salvation Army policy.
- If your child is not fully potty trained, please ensure they are wearing a pull-up or underwear. If your child is potty trained, but still learning the finer details of going potty (wiping completely, etc…) staff is able to assist your child as needed.
- Children’s items must be labeled with their first and last name; we cannot be responsible for items left behind.
- No food or gum is allowed inside of Kids Watch in order to safeguard children with food allergies.
- Children who harm others (including biting, scratching, hitting, etc…) may be asked to leave for the day. Children involved in more than three incidents may be suspended or not allowed to use the center; the length of time will be determined by the Kroc Center Management Team. If your child is prone to aggressive behavior, please notify staff. Each consistent discipline problem will be addressed on an individual basis.
- Children who appear sick (sore throat, fever, diarrhea, coughing, runny nose, rashes, pink or glassy eyes, vomiting, etc…) will be removed from the facility immediately. The child must come in with a doctor’s note authorizing usage if condition is non-contagious. This policy will be strictly enforced for the protection of the child, other children, and our staff. Please keep your child home until he or she is fever free for 24 hours.
- Any visit over two hours or that extends past our Kids Watch Center hours may be charged an additional fee. Continued violation of this policy may result in termination of Kids Watch program use.